Privacy Policy

We are fully committed to respecting the privacy of visitors to our Website and the security of information gathered on our Company Websites.

Introduction

Welcome to AL SHIRAWI MACHINERY LLC, the leading Hyundai Equipment Dealer in the UAE. We offer advanced excavators, wheel loaders, and construction machinery, along with comprehensive after-sales support to ensure customer satisfaction. We value your privacy and are committed to protecting your personal data in compliance with UAE Data Protection Law and the EU General Data Protection Regulation (GDPR). This privacy policy explains how we collect, use, and protect your personal information over this website.

Information we collect

• IP Addresses: We use Google Analytics cookies (Google AdSense) for normal marketing analysis, which collects IP address information. This data helps us understand website traffic and usage patterns.
• Email Addresses: We collect email addresses when you subscribe to our newsletters, events, or news. These email addresses are used solely for the purpose of providing you with the requested services and improving our website’s activity

Temporary Marketing Activities

Temporary marketing activities on our Website, such as events, competitions, surveys, etc., are subject to users’ understanding that disclosure of any personal data in order to participate is their responsibility. Such data will be used to provide you with the requested services and to enhance our overall website activity.

Use of Collected Information

We collect and use your personal information for the following purposes:

• To personalize your experience on our website
• To improve our website based on your feedback and interactions.
• To send periodic emails regarding our services, updates, and promotional offers.
• To administer a contest, promotion, survey, or other site features

Cookies Policy

Our website uses cookies to enhance user experience and gather data on website traffic. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to distinguish you from other users of our website. Understanding how you use our website helps us to provide you with the best experience possible and make changes to improve our site in the future.

We use cookies in accordance with the laws that apply to the jurisdiction where you are visiting our website from. However, you can always opt out of cookies.

What cookies do we use and why?

A. Performance cookies

Performance cookies collect information about how you use our website (for instance, which pages you visit and if you experience any errors). These cookies do not collect any information that could identify you and are only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is.

We use performance cookies for:

• Web analytics: to provide statistics on how our website is used.
• Ad response rates: to see how effective our advertisements are, including those pointing to our sites.
• Affiliate tracking: to provide feedback on an anonymous basis to partners that one of our visitors also visited their website – this can include details of any products purchased.
• Error management: to help us improve the website by measuring any errors that occur.
• Testing designs: to test different designs of our website.

Some of these cookies are managed by third parties, and you may refer to the third parties’ own website privacy notifications for further information.

If you prevent these cookies, we cannot guarantee how our site will perform for you.

B. Functional cookies:

Functionality cookies are used to provide services or to remember settings to improve your visit.

We use functionality cookies to:

• Remember settings you’ve applied, such as layout, text size, preferences and colors.
• Remember if we’ve already asked you if you want to fill in a survey.
• Show you when you’re logged in to the website and clicked at various places on the website.

Some of these cookies are managed by third parties, and you may refer to the third parties’ own website privacy notifications for further information.

C. Targeting cookies

Targeting cookies are linked to services provided by third parties, such as ‘Like’ buttons and ‘Share’ buttons. They can be also used by other companies to build profiles and to show you more relevant advertisements. Third parties provide these services in return for recognizing that you have visited our website.

We use targeting cookies to:

• Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites.
• Provide advertising agencies with information on your visit so that they can present you with advertisements in which you may be interested, including advertisements about our group or affiliate companies and other related brands and our partners.
• If the device used to access our website is being shared with several people, the person viewing advertising content might not be the person who visited our website.
• All of these cookies are managed by third parties, and you may refer to the third parties’ own website privacy notifications for further information.

If you disable or block these cookies, we cannot guarantee how our site will perform. You may refer the below paragraph in case you want to disable cookies from your respective web browser and you do not wish your IP Address information to be collected.

How to turn off and delete cookie

Internet browsers allow you to change your cookie settings and delete them. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the ‘Help’ option in your internet browser for more details.

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari

Here is information about the cookies on our website:

A. Performance cookies:

Cookie	Domain	Path	Cookie Type	Expiration	Description
_ga_ YHRWNXV1M4	.alshirawimachinery.com	/	First-party	1 year 1 month	This cookie is used by Google Analytics to persist session state.
_ga	.alshirawimachinery.com	/	First-party	1 year 1 month	This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.

B. Targeting Cookies:

Cookie	Domain	Path	Cookie Type	Expiration	Description
_gcl_au	.alshirawimachinery.com	/	First-party	3 months	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services

Referral Information

If you refer someone to our website or business, we may collect personal data such as their name and email address to provide them with information about our services. We will inform the referred individual about the referral and they can go through our privacy policy.

Registration Data

When you register for events or subscribe to our newsletter, we collect your personal data to manage your registration and provide you with the services you requested. This data will be used only for the intended purpose and will not be shared with third parties without your consent.

Shared Data Usage

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Opting-Out

You have the right to opt-out of receiving marketing communications from us at any time. To unsubscribe from our email list, simply click on the unsubscribe link provided in any of our marketing emails. Alternatively, you can contact us at marketing.ase@alshirawi.ae  to request removal from our email list.

Reporting Data Privacy Incidents

If you have any concerns or complaints regarding data privacy or protection, please contact us at dpo@alshirawi.ae  We take all complaints seriously and will respond promptly to address your concerns as per a reasonable time frame and depending on the nature, details and severity of complaint.

Compliance with Global Privacy Laws

AL SHIRAWI MACHINERY LLC is committed to complying with global privacy laws, including the UAE Data Protection Law & EU GDPR. We ensure that your personal data is handled with the highest standards of security and confidentiality.

Contact Information

If you have any questions about this privacy policy or our data protection practices, please contact us at:

dpo@alshirawi.ae
Address: Al Shirawi Machinery LLC, Dubai, United Arab Emirates.

By using our website, you consent to our website privacy policy. This policy may be updated periodically, and any changes will be posted on this page.